Return & Refund Policy

We want you to be fully satisfied with your purchase at Krishna Creation.

Returns

  • Returns are accepted within 7 days of delivery.
  • Products must be unused, unwashed, and in original condition with packaging.
  • Items showing signs of use, damage, or alteration will not be accepted.

Non-Returnable Items

  • Certain items such as customized products, sale items, or hygiene-sensitive products may not be eligible for return. This will be clearly mentioned on the product page.

Return Process

  • To request a return, email us with your order ID and reason for return.
  • Our support team will guide you through the return process.

Refunds

  • Once the returned product is received and inspected, refunds will be processed within 5–7 business days.
  • Refunds will be issued to the original payment method.

Exchange

  • Exchanges are subject to product availability. If the requested item is unavailable, a refund will be issued instead.

Return Shipping

  • Return shipping charges may be borne by the customer unless the return is due to a defective or incorrect product.

Contact Us

For any shipping, return, or refund-related queries, please contact us:

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